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Service Intel

Aquant

In the new age of service, customer experience is a top priority. Aquant's Service Intel podcast explores all the issues that are top of mind for service leaders. Our guests answer your most pressing questions, including: How do field service heroes create exceptional customer moments? What tools are beneficial along the journey? Where are the pros turning to when they have questions? How are leaders in the industry approaching the importance of data analysis in field service? How is the space changing over time and what are industry titans doing to stay ahead of the game? Our resident Service Principal, Sidney Lara, along with other top experts across the industry will provide the knowledge you need to level up your service.
Episodes
Shannon Tymosko: Prioritizing mental health in a male dominated industryMarch 28, 2023
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Siemens Healthineers: Adding Value and Increasing RevenueMarch 14, 2023
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SAM Service: Leadership styles and best practices to run a successful service businessFebruary 28, 2023
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Haemonetics: Best practices for kickstarting a digital transformation projectFebruary 14, 2023
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ABB: The rise of third-party field service teams January 31, 2023
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United Service Technologies: Hiring, retaining, and managing a multigenerational workforceJanuary 17, 2023
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National Instruments: Building an Inclusive Work CultureJanuary 03, 2023
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Lifescan: How to take a more proactive approach to call dataDecember 13, 2022
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Philips: Sales sells the piece of equipment, service brings the customer backNovember 29, 2022
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Integra LifeSciences: Managing work-life balance in the service industryNovember 15, 2022
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Service Intel - Season 2 Trailer November 07, 2022
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Comfort Systems USA Mtech - Thinking Outside the Technician Box: Structural Logistics to Optimize Customer SatisfactionDecember 29, 2021
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VBR Turbine - From Maintenance, Repair and Operations (MRO) to Internal IoT & BeyondDecember 12, 2021
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Tetra Pak - What is Overall Equipment Effectiveness (OEE)? Availability, Performance, & QualityNovember 15, 2021
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Swisslog Healthcare - Hiring Optimization in Field Service through Diversified CandidatesOctober 18, 2021
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Ortho Clinical Diagnostics - Smart Proactive Service: Empowering & Supporting the CustomerSeptember 24, 2021
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NCR - Training: its Global Impact on Product, Satisfaction, & BeyondAugust 31, 2021
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Konecranes - Leveraging & Structuring Data with Full Organizational Alignment in ServiceAugust 16, 2021
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Agilent - Metrics, Equipment, the Customer and YouAugust 16, 2021
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