In today’s episode, we have special guests Tas Hirani of Aquant and John Carrol from Service Council to talk about generative AI. They discuss its impact on the industry, key considerations for evaluating AI technology for businesses, strategies to gain buy-in for cost-effective and user-friendly AI tools, and practical tips for training AI solutions across various user groups. This is a great episode for anyone looking to understand and leverage AI in service.
This podcast episode originates from a webinar and includes references to visual content such as decks, which are not visible in this audio format. To fully experience the webinar with all its visual elements, please click here: https://discover.aquant.ai/future-service-generative-ai-071823